Privacy Policy

1. Scope

This Privacy Policy explains how Komori collects, uses and protects personal information submitted through this website.

2. Information We Collect

• Contact information you provide voluntarily: name, company, email, country, phone, project details.
• Technical data automatically collected: IP address, browser type, pages viewed, referring page, timestamps.
• Cookies and similar technologies for session management, analytics and improving the website experience.

3. How We Use Information

• Respond to your technical consultation or service request.
• Route your inquiry to the right regional specialist.
• Send you product information you have requested.
• Improve our website, content and service portfolio.
• Comply with legal and regulatory obligations.

4. Legal Basis (where applicable)

Where European data-protection law applies, we process personal data under one or more of: your consent, performance of a contract, legitimate interests (answering your inquiry), or legal obligation.

5. Sharing of Information

Komori does not sell personal data. We may share information with: regional Komori offices and authorized distributors needed to respond to your inquiry; service providers acting on our behalf under data-protection obligations; and authorities when legally required.

6. Data Retention

We retain inquiry data for as long as needed to respond to your request and maintain an audit trail consistent with applicable laws and internal policy.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, delete or restrict processing of your personal data, and to object to certain processing activities. To exercise these rights please use the Contact page.

8. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction.

9. Cookies

The website uses cookies for functionality and analytics. You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

10. International Transfers

Personal data may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised last-updated date.

12. Contact

Questions about this Privacy Policy or your personal data: please submit through the Contact page.